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0D50Z00008C3jdQSAROkta Classic EngineAdministrationAnswered2024-04-30T09:18:25.000Z2018-01-09T22:31:53.000Z2018-05-11T16:56:24.000Z

TimN.83168 (Customer) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
Deactivated Users don't get processed by rules
Seems like Okta isn't consistent about processing deactivated users with rules, and was hoping for some clarification. 

 

What I'm seeing:

- Existing rules / groups will maintain membership. When a user is deactived, they remain in the Okta groups they were members of. 

- New rules / groups will ignore deactivated users. If setting up a new rule, with users assigned to an Okta group, deactivated users will be ignored by the rule. 

 

These seem to counter each other. Is this the expected behaviour?
  • 2 answers
  • 1.72K views

  • j5v7c (j5v7c)

    Thank you for posting this question on our comunity page. I tried this on my test account and I got the same outcome. I conclusion this is by design.

  • JeffW.31511 (Customer)

    Alexandru,  I am concerned that by design is the correct answer.  Maybe working as coded. But when a user is deactivated they should be removed from any groups they are members of after a period of time.  Also I see that when creating a new rule and assigning users to a group it also included the deactivated users.

     

This question is closed.
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Deactivated Users don't get processed by rules