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0D50Z00008C3jcySABOkta Classic EngineAdministrationAnswered2024-04-17T13:20:54.000Z2016-05-20T16:14:27.000Z2016-05-20T16:14:27.000Z
Password Reset for HelpDesk Staff
We have issues where users for whatever reason are unable to execute a password reset through the use of the provided features on the login page.

 

Is there an option to grant extremly limited options/view of the admin console to HelpDesk staff so they can perform very simple tasks such as trigger a password reset for the user?  (or suggestions on handling this)

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Password Reset for HelpDesk Staff