servicenow - ios native app

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0D50Z00008C3jX1SAJOkta Classic EngineSingle Sign-OnAnswered2024-04-17T09:34:20.000Z2016-04-01T02:39:22.000Z2018-03-27T21:51:53.000Z

RajS.52420 (Customer) asked a question.

Hi,

How we can open native SN app from OKTA app rather webview in OKTA.

thanks,

Raja Nejem - 1 (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
You can email support and ask them to turn on MOBILE_SSO to allow users to launch thick apps on Okta mobile. This feature is in Early Access and will GA shortly.
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c144p (c144p)
10 years ago
Please note that the current version of SN app has an issue with SSO and SN is aware and working on a fix.
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MaxK.61397 (Customer)
10 years ago
Has this issue been resolved? We are trying to configure SN Native app with OKTA on a mobile device.
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c144p (c144p)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:27 AM
No, SN app will not work if you are using SN Okta plugin. According to SN it's because SN Okta plugin is using API instead of SAML. Does not sound like it's going to be fixed any time soon.
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MaxK.61397 (Customer)
9 years ago
Does anyone know if this was ever resolved?
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c144p (c144p)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Okta has a new ServiceNow app (EA) that uses standard SAML and it does not conflict with iOS SN app. It does have other issues being EA...
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This question is closed.