How do I report a bug?

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0D50Z00008C3jV8SAJOkta Classic EngineAdministrationAnswered2024-04-30T09:18:25.000Z2016-04-04T20:58:12.000Z2018-08-12T04:14:10.000Z

f4skn (f4skn) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM

How do I report a bug?

I noticed a bug with how Okta updates attributes with Google. I was wondering where I can report it.

https://support.okta.com/help/ideas/viewIdea.apexp?id=087F0000000BEy5

cqznl likes this.

Top Rated Answers

James Garvin - Okta (Okta)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Sean,

You can do so by contacting Okta Support. If you are an Admin in your Okta Org, click on the Help & Training link in the upper right hand corner and then select Open a Case
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James Garvin - Okta (Okta)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Sean,

You can do so by contacting Okta Support. If you are an Admin in your Okta Org, click on the Help & Training link in the upper right hand corner and then select Open a Case
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f4skn (f4skn)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
I opened a case but they didn't give me a route to open a bug. They just told me to submit to the ideas page which I believe is for feature requests rather then issues with the product.

Thanks for your help!
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j5v7c (j5v7c)
10 years ago
Hi Sean, you did the right thing. Opening a support ticket is currently the only way to report a bug at Okta. Ideas are for feature requests and enhancements.
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How do I report a bug?