Multi-Factor Authentication

Your central hub for documentation, articles, questions and more for Multi-Factor Authentication

What's new

Recent product updates and upcoming enhancements

FastPass Users Unable to Log In with Biometrics or PIN when "One Lock" is Enabled on the Android Managed Device
Okta is working with Google to resolve it in future Android Operating System releases
Troubleshooting Okta MFA Credential Provider RDP Errors
Troubleshooting scenarios and solutions
How to delete a factor using Postman API
Here's a step by step walkthrough and where it applies

Featured content

Important resources you should know about

Frequently Asked Questions About Desktop MFA
Find answers to frequently asked questions about Desktop MFA
Using the Access Testing Tool
Allows the simulation on authentication attempts as well as show what policy and rules apply
Product release notes
Stay up to date with all feature releases
Recent knowledge articles
Recently created how-to and troubleshooting articles
Popular knowledge articles
Popular how-to and troubleshooting articles
Recently answered questions
Questions recently answered in the community
Answers to common questions
Popular questions with verified answers

Video Resources

Get help and learn via our how to videos and more

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How to Setup Okta Verify on a New Device
Learn how to setup Okta Verify on your Apple or Android device in this short video.
support
How to Reset your Okta Verify Token
Learn how to reset your Okta Verify token.
support
How to Setup Okta Verify as a Third-Party Authenticator
In this video, learn how to setup Okta Verify as a third-party authenticator.

Community

Begin your journey in the Community - Your one-stop shop to find answers to your questions, connect with other Okta users, and more

Questions
Ask questions and grow your expertise
Discussion groups
Collaborate with like-minded peers by joining community groups
Community blogs
Stay up to date on the latest news, tips and tricks, and product insights
Ideas
Submit feature requests for consideration

Okta training and certifications

Become an expert with your Okta product by taking trainings and certifications

Okta Essentials
Get hands-on experience configuring users and applications
Professional
Prepare for the Okta Certified Professional exam
Administrator
Learn about the Okta Certified Administrator exam

More resources

Knowledge base
Find quick solutions in how-to and troubleshooting articles
Customer case studies
Get inspired by the best practices of our most successful customers
Customer First services
Leverage our services and expertise to ensure your success
End user adoption toolkit
Plan and measure a successful rollout to your organization’s users
Product documentation
Learn about using Okta solutions, features and concepts
Developer forums
Access support for Okta platform development and OIN deployment
Developer documentation
Learn how to create effective auth solutions using the Okta platform
Pricing
Browse products that make the most sense for your organization