Premier Success Plans

Learn about Premier Success Plans and how they help you accelerate time to value with your Okta solutions

What are Premier Success Plans?

Premier Success Plans provide access to Okta Learning to empower your organization, customer support when you need it most, and customer success services to maximize the value of your investment.

Customer Support

We know you rely on Okta for your essential business needs. With our robust digital resources and accessible teams, you get the urgent support you need, when you need it with a Premier Success Plan.

Okta Learning

Grow critical skills, enhance security, and drive business outcomes with Okta Learning. Silver and Gold customers receive Expert Learning Passes, so you can elevate your organization's identity security knowledge and posture with:

  • Curated content and self-paced learning paths
  • Exclusive live learning sessions
  • Practice and certification exam vouchers

Customer Success

Our Customer Success team is relentlessly committed to ensuring you thrive. Silver and Gold customers receive customized resources to assist with onboarding, configuration best practices, and end-user adoption — plus recommendations to help amplify the value you get from your Okta solutions.

Upgrade to the Gold Premier Success Plan to unlock direct access to specialized experts, who can provide business and technical guidance to help drive your identity maturity as your needs grow and evolve.

Learn more

Resources to help you quickly learn about Premier Success Plans

Okta Support Services
Check out datasheets for Premier Success Plans & Add-On Services
Priority Levels & Response Times
Read about the Priority Levels, Response Times, & Support Hours
Okta Support Terms
Access Okta’s current support policy
Customer Identity Cloud Support Center
Visit the Auth0 Support Center

Community

Begin your journey in the Community - Your one-stop shop to find answers to your questions, connect with other Okta users, and more

Questions
Ask questions and grow your expertise
Discussion groups
Collaborate with like-minded peers by joining community groups
Community blogs
Stay up to date on the latest news, tips and tricks, and product insights
Ideas
Submit feature requests for consideration