End User Adoption Toolkit

Planning, training, communication, and measurement - this is your home for resources to make Okta a success at your organization.

About This Toolkit

Once your organization has made the choice to use Okta, the next step is to provide your users with the information and training they need to use the new tools at their disposal. We make it easy to roll Okta out to non-technical users across your organization. This toolkit provides the resources needed to plan a successful rollout. We offer training tools you can leverage for your organization. We also provide customizable assets—such as email, training, and slide templates—to facilitate communication and education.

Executing Your Okta Deployment

Want more onboarding best practices beyond our End User Adoption Toolkit? Take your deployment to the next level. Leverage the knowledge article featuring world-class ideas from Okta customers like Dubai International Airport.

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Rolling Out the New Okta Dashboard

We redesigned the Okta dashboard and browser plugin for improved performance, accessibility, and responsiveness. These resources will help make sure your end users are ready for the change.

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Where to Start

Begin by reviewing the resources on the Planning your End User Rollout page. We’ve shared a project plan, end user training plan, communication plan, and many more templates to set you up for success. From there, check out the End User Training section for templates that will help guide your end users through adopting Okta. Next, our End User Communications page has templates for communicating with end users every step of the way. Last, our Adoption Measurements page has templates for assessing the success of your Okta rollout.

Planning Your End User Rollout

We redesigned the Okta dashboard and browser plugin for improved performance, accessibility, and responsiveness. These resources will help make sure your end users are ready for the change.

View Resources

End User Training

To promote better adoption, administrators need to educate their end users of upcoming changes from Okta's implementation. That’s why Okta provides videos, help pages, FAQs, Quick Reference Guides, and more, to help with training. These resources help end users learn how to make the most of their new Okta features.

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End User Communications

Administrators need to communicate with their end users to build awareness, especially when adopting new tools and policies. That’s why Okta provides customizable email templates and posters to help end users know what to expect every step of the way.

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Adoption Measurements

Once you've rolled out Okta to your organization, you'll want to assess how, and how well, your end users are using Okta. Okta has created customizable change adoption measurement assets to help you gauge the success of your rollout.

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