Updated on March 15, 2024 - This change is now live.

As part of Okta’s commitment to helping you be more secure and improving your security posture, we are adding an additional security layer to your login and/or registration experience on the Okta Help Center (support.okta.com). 

What is changing?

Starting on March 15, 2024 we will require Multi-factor authentication (MFA) as an extra step when logging in/registering to the Okta Help Center. Learn more about this upcoming change and actions we recommend you take here.

Video Resource

We walk you through the updated login experience in this video.

About Multi-factor Authentication

As a reminder, MFA adds an extra layer of security on top of credentials such as usernames and passwords. Adding this extra layer helps minimize the risk of account takeover attacks, compromised personal data, etc. 

Learn more about how multi-factor authentication works below:

• Overview of MFA 
• Learn about Authenticators 

Stay tuned for more information and resources!