Our Okta Community Ask Me Anything (AMA) with the Okta Identity Engine (OIE) Product Team was packed with intriguing questions, insights, and discussions about our self-service upgrade process aimed at giving you complete control over protecting your apps and resources.

Thank you for the enthusiasm and support we received from our member base of customers, community members, partners, and even Okta employees. As a token of our appreciation, we rewarded participants with a special badge. 

Let’s dive into a recap of key highlights and takeaways from our OIE Product expert, Brent Arrington: 

Key Highlights: 

• Common misconceptions: Brent emphasized that upgrading to OIE will not impact how downstream federations work. For example, downstream SAML, WS-Fed, and OIDC will continue functioning as-is, with no configuration changes required.

• Helpful best practices and tips/tricks about upgrading to OIE: It’s important to know that there will only be minor changes to the user experience post-upgrade to OIE. For example, how all the enrolled Authenticators (factors) are presented on the login screen is slightly different (should be less confusing in OIE). It is highly recommended that customers upgrade in a non-prod environment first to test for possible issues and capture these UI/UX changes for end-user comms prior to upgrading in production.

• New offerings to take advantage of: FastPass is included for all OIE tenants, offering an excellent and consistent user experience across all devices, and enhancing your security posture.

• We’re here to help! All customers should check out the OIE Product Hub before upgrading for documentation, FAQs, etc., around OIE in general and the upgrade process. If you still have questions, join our exclusive Community Discussion Group to get access to live 1:1 “office hours” sessions. 

Did you miss the online event or want to read through all the intriguing questions and helpful answers We’ve got you covered! Visit the AMA Online Discussion Thread. 

If you're attending Oktane this year, be sure to come visit our Customer Support Genius Bar within the Customer Hub as we'll have OIE Product Experts on hand to answer questions.

What’s next? 

We are hosting our next interactive online AMA in the Auth0 by Okta Developer Community on September 28, 2023, about all things Auth0 Terraform Provider. Learn more here. 

We’re also excited to host our next online AMA in the Workforce Identity Cloud Community on October 26, 2023, with the Workflows Product Team. More details to follow. 

If you have a suggestion for a future AMA topic, please comment below with your ideas.

See you next time!