When using the User Reactivated Event Card, users are reactivated but do not trigger the Workflow.
- If one or more flows are triggered with the User Activated Event Card, it is possible to see those flows triggered instead.
- Okta Classic Engine
- System Log user lifecycle activate event
- Okta Workflows
- User Reactivated (
user.lifecycle.reactivate) - User Activated (
user.lifecycle.activate)
- User Reactivated (
The User Reactivated card is triggered by the user.lifecycle.reactivate event in System Log. For more information on that event getting triggered, see User Reactivation Appears as an Activation Event in the System Log.
If the Reactivate User event is not getting triggered due to how a user is being reactivated, to determine if a user was previously deactivated, it may be necessary to implement some additional logic following the User Activated card to analyze if some users were deactivated before, and if so, not to continue the flow.
Due to variables related to user provisioning/de-provisioning, there is more than one solution for the logic, which would have to be explored based on variables within the organization.
