Recently implemented Workday field overrides to retrieve the Termination_Date attribute to Okta are not appearing to update expectedly. Fetching the locations of Workday users results in the following error message in the Okta System Logs:
Processing error occurred. The task submitted is not authorized.
- Workday
- Universal Directory
If fetching the location of users fails, this will prevent the proper values of the Termination_Date attribute from updating accordingly.
When Okta imports user terminations, it does so by performing three different tasks:
- Fetching the locations for the users (this is done so the users are terminated according to their time zones on the day of the termination).
- Fetching the missing workers (the people found in a termination state and are not active workers).
- Merging workers and terminations.
If fetching the location of users fails, this will prevent the proper values of the Termination_Date attribute from updating accordingly. To help resolve this issue, the integration account leveraged for the Okta/Workday integration must have the proper permissions to fetch locations via Workday.
