<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
Workday Assignment Error "Username not found, import from workday first"
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview

When assigning a user to Workday, the following error is encountered:
 

Automatic provisioning of user <username> to app Workday failed: Unable to find Workday user by username: Username <username> not found, import from workday first

 

Applies To
  • Workday
  • Imports
  • Application Assignment
Cause

Allow Profile Sourcing for the Workday integration is enabled. As a result, users must be imported from Workday instead of being assigned to the application within Okta. 

Solution
  1. Navigate to the Workday Okta Application.
  2. Click Assignments.
  3. Unassign the User(s) in question.
  4. Click the Import Tab.
  5. Click on Import Now.
  6. Use the Search field to locate the User and then Confirm the User for Import.
    • Depending on the import settings, the user may be Auto-Confirmed once the import is completed.
  7. Check the Assignment tab to confirm that the User has been assigned to the Application.
Workday provides multiple platforms in a single tenant with different audiences. This is a possible workaround that can be applied when there are multiple users with different access levels and provisioning for a selected few:
  1. Create a new SAML Workday app for SSO only:
    1. From OIN or using the App Integration Wizard (AIW). For steps in creating the app, please see Create SAML app integrations and How to Configure SAML 2.0 for Workday.
    2. Import all users from Workday.
  2. Create a new SWA Workday integration for provisioning only.
    1. Assign the new SWA Workday integration only to the users needing provisioning. Please see Create SWA app integrations - Task 1: Launch the Wizard.
    2. Hide the provisioning Workday integration from the end user dashboard.

Related References

Loading
Workday Assignment Error "Username not found, import from workday first"