Query the Okta System Log for the user.mfa.promote_enrollment event type to verify the CurrentSkipCount for passkey enrollment prompts. Reviewing the debug context of this event reveals how many times a user skips the optional passkey enrollment prompt when the Stop showing after number of skips feature is active.

With this Feature being configured:

Stop showing after number of skips

• Okta Identity Engine (OIE)
  
• System Log
• Multifactor Authentication (MFA)
• Passkey

How is the CurrentSkipCount verified for passkey enrollment in the Okta System Log?

Query the Okta System Log, expand the event details, and review the debug data to find the skip count.

1. Navigate to the Okta Admin Console.
2. Go to Reports and select System Log.
3. Enter eventType eq "user.mfa.promote_enrollment" in the search field and initiate the search.
4. Locate the specific event for the user and expand the event details.
5. Expand DebugContext and then expand DebugData.
6. Locate the CurrentSkipCount field to view the number of times the passkey enrollment was skipped.

Related Resources

• Event Types for user.mfa.promote_enrollment
• Create an authenticator enrollment policy