Users Cannot Access SharePoint - Access Denied
Last Updated:
Single Sign-On
Okta Classic Engine
Okta Identity Engine
Overview
Users cannot access SharePoint via SSO SAML, and the following error appears on the Microsoft Office 365 side.
Error access denied
Applies To
- Microsoft Office 365
Cause
The impacted users do not have permission for SharePoint on the Microsoft Office 365 side.
Solution
- Request the administrator to grant the affected users appropriate permissions within the Microsoft Office 365 environment.
- Providing the necessary access levels will ensure that the impacted users have the required privileges to carry out their tasks effectively.
- If the problem persists after the permission adjustments, escalate the issue to Microsoft's support team.
