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"Unsupported operation" Error when Managing Role Subscriptions for Trust Incidents via API
Okta Classic Engine
Okta Identity Engine
SDKs & Libraries
Overview

When making a request to the /api/v1/roles/SUPER_ADMIN/subscriptions/OKTA_ISSUE endpoint, the following error is returned:

 

501 Not Implemented "Unsupported operation"

 

API Error

Applies To
  • Subscriptions Endpoint
  • okta_role_subscription resource in the Okta Terraform Provider
Cause

Okta changed how Trust site notifications are sent to Admins starting April 10th, 2025. With this change, the Subscriptions API endpoint can no longer be used to manage OKTA_ISSUE subscriptions, as this capability was deprecated.

 

Solution

After this change, when using Terraform to manage administrator role subscriptions, ensure that the OKTA_ISSUE notification_type is no longer included in the Terraform plan.

If this setting is being managed by another Management SDK (for example, the Java Management SDK) or is otherwise being managed via the Subscriptions endpoint, ensure that these integrations are updated to no longer manage the OKTA_ISSUE notification type.

Going forward, admins can subscribe to Trust Notifications from the Okta Status Page. Details on how to do so can be found in the following article: Subscribing to Trust Notification Emails from the Okta Status Page | Okta Support Center.

 

Related References

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"Unsupported operation" Error when Managing Role Subscriptions for Trust Incidents via API