Unable to See the "Active User Statuses" Setting in SuccessFactors
Last Updated:
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
The Active User Statuses in the SuccessFactors app are not showing up despite a schema update being performed.
Applies To
- SuccessFactors
- Okta Integration Network (OIN)
Cause
This happens when the Locale on the SuccessFactor is not set to en_US.
Solution
Currently, the Okta SuccessFactors app only supports the en_US locale.
Please change the locale on the SuccessFactor side to en_US. After that, perform a schema update again.
The following curl command can be used to check the current locale on SuccessFactors:
curl --location 'https://api10.successfactors.com/odata/v2/Picklist?%24filter=picklistId%20eq%20%27employee-status%27&%24expand=picklistOptions%2FpicklistLabels&%24format=json' \ -u '<AdminUser>@<CompanyId>:<AdminPassword>'
