Unable to Install MFA Credential Provider
Last Updated:
Okta Identity Engine
Multi-Factor Authentication
Overview
This article covers recommended troubleshooting steps when trying to install the Windows Credential Provider and get the error:
OktaCredentialProvider.dll
Applies To
- Okta Windows Credential Provider
- Remote Desktop Protocol (RDP)
- DLL error
Solution
Perform a full reinstall of the C++ redistributable if encountering the following error when installing the Windows Credential Provider:
Module C:\Program Files\Okta\Okta Windows Credential Provider\bin\OktaCredentialProvider.dll failed to register. HRESULT -2147024770. Contact your support personnel.
