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Unable to Create New Attribute in the Profile Editor
Lifecycle Management
Okta Classic Engine
Okta Identity Engine
Overview

Attempting to create a new attribute for a profile in the Profile Editor displays the following error message:

You cannot add the attribute with the variable name <Attribute Name> because the deletion process for an attribute with the same variable name is incomplete. Wait until the data clean up process finishes and then try again.

Add Attribute 


If this attribute is being added with the Okta schemas API, an error similar to the one below will be returned.

{
    "errorCode": "E0000001",
    "errorSummary": "Api validation failed: updateUserSchemas",
    "errorLink": "E0000001",
    "errorId": "oaebvvpvI25TgOyjVTiFxR6Qw",
    "errorCauses": [
        {
            "errorSummary": "You cannot add the attribute with the variable name 'custom_attribute' because the deletion process for an attribute with the same variable name is incomplete. Wait until the data clean up process finishes and then try again."
        }
    ]
}

 

Applies To
  • Universal Directory
  • Profile Editor
Cause

An attribute with the same variable name as the new attribute was recently deleted in Okta. Okta has not fully deleted this attribute on the Okta backend. As a result, the error occurs.

Solution

To address this issue, use one of the following options:

  • Wait for a period of time (15-30 minutes) before adding the attribute again.
    NOTE: If the Okta organization where this attribute is being created has a large number of users, a longer waiting period may be necessary.
  • Alternatively, if the new attribute is needed immediately, change its variable name to be different from the deleted attribute (for example, custom_attribute1 versus custom_attribute)
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Unable to Create New Attribute in the Profile Editor