Unable to Add a Identifier to User Profile Policy Error: "The rule could not be updated because the field email is hidden or read only and cannot be added to the form"
Last Updated:
Directories
Okta Identity Engine
Overview
If the "Multiple Identifiers" feature is enabled, the Identification tab is available for each policy, and a unique attribute can be added to the user profile policy as the identifier. However, the user profile policy configuration fails with the following error message:
The rule could not be updated because the field email is hidden or read-only and cannot be added to the form
Applies To
- Okta Integration Network (OIN)
- Okta Identity Engine (OIE)
- Multiple Identifiers
Cause
If the email attribute permission is configured as read-only or hidden, the identifier cannot be added to the user profile policy.
Solution
Change the email attribute to ensure the permission is configured as read-write.
