Transfer Non-Okta Okta Verify Accounts to a New Device
Nov 5, 2025
Okta Classic Engine
Devices and Mobility
Okta Identity Engine
Overview
There are specific scenarios where an end-user stores one-time passwords (OTP) for non-Okta services (for example, GitHub).
This article discusses whether the end user transfers those passwords to Okta Verify on a new device.
Applies To
- Okta Verify
- Multi-Factor Authentication (MFA)
Solution
No. Before deleting Okta Verify from a device or acquiring a new device, it is necessary to sign in to non-Okta services to set up the new device with those codes. Retrieval of the codes will not be possible after losing access to Okta Verify on the original device.
The answers to some FAQs about the Okta Verify app can be read on Android and iOS.
