Tableau Cloud deprovisioning failed with the following error message:

Errors reported by remote server: There was a problem updating user - User id: *****.Site role of user that belongs to license upon login must be at least Viewer,User role was not updated to: Unlicensed (errorCode=10079)

• Tableau Cloud
• Okta Integration Network
• Deprovisioning

This is normally caused by older/outdated Tableau Cloud app schema found in Okta Profile Editor for the problematic Tableau Cloud app instance.

An observed symptom occurs when checking under Okta Admin Console > Profile Editor > Tableau Cloud app > clicking the blue info icon to view the siteRoles attribute details page. We can see that the enumerated string array data siteRole field's Allowed values configuration does not contain 'Unlicensed' as an allowed value option.

1. Please contact the Okta Support team and ask for an app schema version check for the Tableau Cloud app to ensure the latest app schema version is being applied to the Okta org and problematic Tablaue Cloud app. 
2. As necessary, follow the guidance from the Okta Support Engineer to address the previously failed Tableau deprovisioning tasks.