This article clarifies how to determine the connection method when a user connects to a service. It describes how to identify if the connection uses proxy servers, tunnels, or a Virtual Private Network (VPN). The System Log must be searched to verify the connection method.
- Okta Identity Engine (OIE)
- Enhanced Dynamic Network Zone
- System Log
System Log queries verify the connection type, such as a tunnel or a Virtual Private Network (VPN).
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To verify if the connection is through tunnels, use the following query:
debugContext.debugData.tunnels co "\"anonymous\":false" or debugContext.debugData.tunnels co "\"anonymous\":true"
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To verify if the connection is through a VPN as a proxy, use the following query:
debugContext.debugData.tunnels co "\"type\":\"VPN\""
NOTE: If the System Logs do not contain information about tunnels, the vendors do not have information about that Internet Protocol (IP) address, or the Internet Protocol (IP) address might be new.
