This article presents the supported platforms for the usage of Okta Verify, with an accent on the mobile ones, as well as the first troubleshooting steps to consider when encountering issues.
- Mobile devices
- Okta Verify
- Supported platforms for Okta Verify
Okta Verify supports the most recent major releases of specific operating system platforms and web browser combinations. Okta Verify maintains ongoing support for any specific operating system version for a limited time. All supported platforms for Okta Verify can be found here.
Please note that watchOS is no longer fully supported by Okta Verify. For more details on this topic, please see Okta Verify on Apple Watch.
To troubleshoot issues with Okta Verify functionality, review the current platform compatibility matrix, and ensure that the following requirements are met:
- The latest version of Okta Verify is downloaded and installed.
- The device platform and operating system version are currently supported.
- A supported browser is used for the device platform and operating system version.
- The browser is up to date with the latest available version.
- The device time is set to Automatic.
