SuccessFactors Application API Integration Error "Verification failed: NO_PERMISSIONS_EXCEPTION: Insufficient permissions" in Okta
Apr 15, 2026
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
When enabling "SuccessFactors API" integration by clicking on Test API Credentials, integration fails with the following error:
Verification failed: NO_PERMISSIONS_EXCEPTION: Insufficient permissions
Applies To
- SuccessFactors
- Provisioning
- Error
- Okta Classic Engine
- Okta Identity Engine (OIE)
Cause
The SuccessFactors account used to create the API connection does not have the required permissions on the SuccessFactors side. The SuccessFactors account needs administrator permissions for the organization.
Solution
To resolve the issue, follow the steps below:
- After verifying the SuccessFactors account permission on the app side, go to Okta Admin Console and navigate to Applications > Applications > SuccessFactors > Provisioning > Integration > click the Edit button.
- Enter the SuccessFactors API Credentials:
- Admin User Name: Enter a SuccessFactors username with administrator permissions for the organization.
- Admin Password: Enter a password for the administrator account (above).
- Click Test API Credentials, verify if the connection was successful, and click Save.
