Snowflake provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Snowflake failed: Error while verifying if user <username> exists: Forbidden. Errors reported by remote server: Invalid JSON: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at [Source: XXXX; line: 1, column: 2]

• Snowflake
• Provisioning
• Okta Integration Network

This error is generated if the API token used in Snowflake Application API integration is invalid.

1. Go to Okta Admin Console and navigate to Applications > Applications > Snowflake > Provisioning > Integration > Edit.

2. Enter the correct API token and click Test API Credentials.

3. A message confirming successful authentication will appear. Click Save.

4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

5. After locating the failed task for the user that needs to be retried, click Retry Selected.

Related References

• Snowflake: Configuration Guide