Slack Import Error "uncategorized SQLException for SQL []; SQL state [HY000]; error code [1366]; Incorrect string value: '\xF0\x9F\xA6\x84' for column 'name' at row 1"

Okta Classic Engine
Okta Identity Engine
Okta Integration Network

Overview

Slack import fails with the following error: 

An error occurred during import
null; uncategorized SQLException for SQL []; SQL state [HY000]; error code [1366]; Incorrect string value: '\xF0\x9F\xA6\x84' for column 'name' at row 1; nested exception is java.sql.SQLException: Incorrect string value: '\xF0\x9F\xA6\x84' for column 'name' at row 1"


 

Applies To

  • Slack
  • Import

Cause

This error is related to the special characters including emojis, mathematical symbols, and/or foreign characters that are used in the groups and/or user names that is being attempted to be imported from Slack.

Solution

  1. Verify that all the users and/or groups trying to be imported from Slack do not have any special characters including emojis, mathematical symbols, and/or foreign characters in their names.

  2. Once the groups and/or username are corrected(i.e. remove any such unsupported characters), attempt the import again.

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