This article provides steps to send custom-branded emails from Okta Workflows after a custom domain is configured in the Okta organization.

• Okta Workflows

The domain associated with an email depends on how it is triggered. For a user to receive an email associated with a Brand, the email must be triggered either by the user while on the Custom Domain associated with the Brand or via API.

1. Configure a CUSTOM domain. See Configure a custom domain and email address for instructions.

2. Create a new Okta connection with the CUSTOM domain listed in the Domain section. See Create a new connector for instructions. Name this connection something that clearly states the CUSTOM domain is used.
      

3. Create the Workflow that will send the email. Be sure to select the CUSTOM domain connection when adding the card.

NOTE: This example uses the Activate user card.
  

4. Please confirm the CUSTOM domain is selected as the connection for the Activate user card. 

   NOTE: Only the card that sends the email requires the custom domain connection. All other cards can use either the DEFAULT or CUSTOM domain connection.

    
     

5. After selecting the CUSTOM domain connection, confirm that the correct name appears in the flow.
    
    
6. The flow is now configured to send emails using the CUSTOM domain configured within the tenant.

Related References

• Configure an Okta Connection Using a Custom Domain in Okta Workflows
• How to Send a Branded Activation Email via API on an Org With a Custom Domain