Secure Partner Access Resource Set and Resource Types
May 9, 2025
Okta Identity Engine
Lifecycle Management
Overview
Secure Partners who log into the Secure Partner Portal do not see results populate when clicking on tabs such as Users, Groups, and Applications.
Applies To
- Secure Partner Access
- Resource Sets
- Resource Types
- Okta Identity Engine (OIE)
Cause
The Resource Set called "Realms" leveraged for Partner Admins does not include appropriate resource types such as Applications, Groups, and Users.
Solution
To enable Partner Admins to view Users, Groups, and Applications in the Secure Partner Access Portal, please follow the steps below:
- Access the resource set created for the Partner Admins and Realms in the Okta Admin Portal.
- In the screenshot below, Realms is the Resource Type being modified. Okta Admins can navigate here by going to the Okta Admin Portal > Security > Administrators > Resources.
- Click Edit > Edit Resource Set > Continue > Add another resource type > add Applications, Groups, and Users (if the Partner Admin should access all three tabs in the Secure Partner Access Portal - the scope can be modified accordingly).
- Please click Save after making the changes.
- The Secure Partner can log into the Secure Partner Access Portal with the account that previously had issues to validate whether the steps above resolved the issue.
