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Okta SCIM Test Connector Configuration "Error authenticating: null"
API Access Management
Okta Classic Engine
Okta Identity Engine
Overview

This article provides a solution to the provisioning error encountered when setting up SCIM 2.0 with third-party tools.

 

Error authenticating: null

The connector configuration could not be tested. Make sure that the URL, Authentication Parameters are correct and that there is an implementation available at the URL provided. 

 

Error

Applies To
  • SCIM 2.0
  • Provisioning
  • Third-party tools
  • Okta Identity Engine (OIE)
  • Okta Classic Engine
Cause
Okta will only connect to SCIM servers that are publicly available. This error may occur if the third-party SCIM server is behind a network firewall.
Solution

If the third-party tool's network is private, please create a network tunnel to make it publicly accessible within the SCIM server's existing network infrastructure so that Okta can make API requests to it. Once this is done, please use the appropriate publicly accessible URL as the Base URL.

For any questions about how to set up a network tunnel, it is best to reach out to the service provider or team that operates and supports the SCIM server, the Network Devices involved, or both, to make the necessary changes to ensure this works accurately and securely with the Okta org. 

Related References

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Okta SCIM Test Connector Configuration "Error authenticating: null"