Save Failure Error Occurs When Saving Complex Workflows

This article describes an issue where an error occurs during the saving process of a workflow within the Workflows Designer. When attempting to save a flow, the following error message appears:

Save Failure

Something went wrong while trying to save your Flow.

If the browser Developer Tools option is active, the following error can be observed:

504 Gateway Timeout

• Workflows Designer

• Complex Workflows

A 60-second timeout limit exists for saving and loading flows in the Workflows Designer. If a workflow is highly complex and the save operation exceeds this limit, the process fails. For example, this may occur in flows containing a lot of If/Else cards.

To resolve the save failure, implement one of the following strategies:

• Simplify the workflow by breaking the complex workflow into smaller, separate helper flows.

• Optimize logic cards by replacing If/Else cards with If/ElseIf cards, as these are processed and saved more efficiently.