<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
Restrict VOIP Numbers for SMS
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview

This article clarifies whether there is any setting to allow/restrict SMS delivery to VOIP numbers.

Applies To
  • Multi-factor Authentication
  • SMS factor
Solution

Currently, there is no way to block VOIP protocols for SMS messages. Okta has no way to determine whether the number belongs to a VOIP or not. Okta can only apply restrictions via IP. For more information about how restrictions can be applied based on IP / Network zones, please refer to the Related References section. 


Related References

Loading
Restrict VOIP Numbers for SMS