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Remove All People Button is Grayed Out When Trying to Remove All Users from a Group

Administration
Okta Classic Engine
Okta Identity Engine

Overview

The goal of this knowledge article is to explain why the Remove all people button is grayed out and disabled when attempting to remove all people from this group.

Remove all people 

Applies To

  • User Lifecycle Management

Cause

The group contains only Deactivated and/or Suspended users.

NOTE: If the group contains Active, Deactivated, and Suspended users, the option to Remove all people will remove only the Active users. The Deactivated and Suspended users will remain in the group.

Solution

Delete the deactivated and suspended users from the group manually.

Related References

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Remove All People Button is Grayed Out When Trying to Remove All Users from a Group | Okta Support