"Do not challenge me on this device for a number of days" Option is Not Working on Safari
Last Updated:
Okta Classic Engine
Okta Identity Engine
Multi-Factor Authentication
Overview
Unable to use the option "Do not challenge me on this device for a number of days" on Safari.
Applies To
- Unable to use "Do not challenge me on this device for X number of days"
- Multifactor authentication (MFA)
- Adaptive MFA
- Safari
- Okta Classic Engine
Cause
Safari uses "Prevent cross-site tracking" which is known for causing issues like the one presented in this article. Cross-site tracking in Safari may, in some cases, prevent websites and logins, including features in Canvas, from working correctly.
Solution
To disable this setting, begin by opening Safari. In the Menu bar, click Safari and then Preferences...
In the window that opens, click Privacy and uncheck the box next to Prevent cross-site tracking. Close this Window and reload the page or website that is not working correctly. It should work now.
