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Prompting User to Enroll Optional Authenticators Later

Multi-Factor Authentication
Okta Identity Engine

Overview

This article covers whether a user can be prompted to enroll optional authenticators later. Okta does not prompt the user to enroll optional authenticators when not set to Required.

Applies To

  • Okta Identity Engine (OIE)
  • Multi-Factor Authentication (MFA)

Solution

This will only happen if the end-user chooses Verify with something else when being prompted for the authenticator or if a specific authenticator is required in an Authentication Policy. Setting authenticators to be Required in the Enrollment Policy would prompt the users to enroll at the first login.

To submit this idea as a feature request/Idea for consideration in our Product Roadmap, please check out the article below for more information about Okta Ideas.
 

Related References

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Okta Support - Prompting User to Enroll Optional Authenticators Later