When signing in to the Okta dashboard, a pop-up blocked notification may appear in the browser’s URL bar. This article explains why it occurs and provides guidance on how to resolve it.

• Okta Dashboard
• Okta Applications (Home) Page
• Browser

When an application on the Okta Dashboard is enabled with the Auto-launch this app when I sign in feature, it launches immediately after the user signs in. The browser interprets this redirection as a pop-up and may block it if a pop-up blocker is enabled.

This can cause confusion for users and prevent the application from launching automatically.

To resolve the issue where pop-up blockers interfere with auto-launch applications from the Okta Dashboard, follow the steps below.

Disable Auto-Launch Feature

If the Auto-launch this app when I sign in feature is not required, disable the feature.

1. Navigate to the Okta Dashboard.

2. Click the three dots icon on the application that is set to auto-launch.

3. In the settings menu on the right side of the Dashboard, click Edit.

4. Clear the Auto-launch this app when I sign in option to disable the feature.

Add the Okta URL to Pop-ups and Redirects Allow-List

To prevent pop-up blockers from interfering with auto-launch, add the Okta URL to the browser's allowlist.

1. Click the three dots (More) in the top-right corner of the browser.

2. Select Settings.

3. Go to Privacy and Security > Site Settings > Pop-ups and redirects.

4. Next to Allowed to send pop-ups and use redirects, click the Add button.

5. Enter the Okta URL in the following format: https://<orgname>.okta.com:443 or https://<orgname>.oktapreview.com:443.

NOTE: The solution is provided for the Chrome browser; however, similar steps can be followed for other browsers.