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Policies Permissions Are Missing When Creating Custom Admin Roles In Okta

Okta Classic Engine
Admin Roles

Overview

Policies permissions are missing when creating or editing custom admin roles in Okta Classic Engine because the required feature is not enabled. Enable the feature to resolve the issue. The Policies permissions do not appear in the interface when editing or creating custom admin roles.

Applies To

  • Okta Classic Engine
  • Custom Admin Roles

Cause

The CUSTOM_ADMIN_ROLE_POLICY_PERMISSIONS feature is not enabled.

Solution

How are the Policies permissions enabled for custom admin roles?

Open a support case and request the activation of the required feature to restore the missing permissions.

  1. Open a case with Okta Support.
  2. Request that the CUSTOM_ADMIN_ROLE_POLICY_PERMISSIONS feature be enabled for the Okta Classic Engine environment.
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Policies Permissions Are Missing When Creating Custom Admin Roles In Okta | Okta Support