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On-Prem Jira Errors Following Hardware Changes
Single Sign-On
Okta Classic Engine
Okta Identity Engine
Overview

Some on-prem applications, such as Atlassian's Jira, can start displaying errors or behavior changes after hardware changes on the devices where they are stored/installed.

Applies To
  • Hardware changes on devices housing on-prem applications
  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Errors or changed behavior
Solution

While it is not clear what hardware changes can cause data corruption in on-prem applications, the providers of the apps can be consulted before any hardware change to ask for best practices on avoiding data corruption.

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On-Prem Jira Errors Following Hardware Changes