Okta Verify Fails to Launch on macOS 27 Golden Gate Beta 1
Last Updated:
Okta Classic Engine
Devices and Mobility
Okta Identity Engine
Overview
A compatibility issue between Okta Verify and macOS 27 Golden Gate beta 1 (Build 26A5353q) causes the application to crash upon launch. Updating Okta Verify to version 9.65.2 resolves this issue. The end-user experiences an immediate application crash when attempting to open Okta Verify on this specific beta operating system build.
Applies To
- Okta Identity Engine (OIE)
- Okta Verify
- macOS 27 Golden Gate beta 1 (Build 26A5353q)
- macOS 27 Dev Beta
Cause
A compatibility issue between Okta Verify and the macOS 27 Golden Gate beta 1 (Build 26A5353q) release causes the application to crash upon launch.
Solution
What resolves the Okta Verify launch failure on macOS 27 Golden Gate beta 1?
Restore Okta Verify functionality by updating the application or rolling back the operating system.
- Update Okta Verify for macOS to version 9.65.2.
- Roll back the operating system to a supported production macOS version if an immediate application update is impossible.
NOTE: Okta does not recommend applying beta operating system versions to production environments.
