Configure Okta User Provisioning and Management With Zoom
Last Updated:
Overview
Configure System for Cross-domain Identity Management (SCIM) provisioning in Okta to automate Zoom user account creation, updates, and deactivation. Enabling SCIM provisioning allows Okta to automatically set up and maintain Zoom user accounts to match the user data in Okta.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Zoom
- Provisioning
- System for Cross-domain Identity Management (SCIM)
Solution
How is Zoom provisioning activated in Okta?
Activate Zoom provisioning in the Okta Admin Console by configuring the API integration and enabling the create, update, and deactivate user options.
NOTE: The Manager attribute requires mapping with an expression of manager.value.
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Navigate to Applications > Applications in the Okta Admin Console.
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Select the Zoom application.
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Select the Provisioning tab.
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Select Configure API Integration.
Review the Configure API Integration button in the Provisioning tab.
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Select the Enable API Integration checkbox.
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Leave the Import Groups checkbox selected.
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Select Authenticate with Zoom.
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Sign in to the Zoom account with administrator or owner credentials.
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Verify Zoom authenticates successfully and select Save.
Review the Enable API Integration settings.
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Select Edit in the To App settings.
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Enable the wanted options to provision: Create Users, Update User Attributes, and Deactivate Users.
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Select Save.
Assign Users to the Zoom Application
Assign users or groups to the Zoom application in the Okta Admin Console and verify the update in the Zoom web portal by following these steps.
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Select the Assignments tab.
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Select Assign and choose Assign to People or Assign to Groups.
Review the Assignments tab options.
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Select Assign next to the desired people or groups.
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Select Done.
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Sign in to Zoom as an administrator or owner.
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Navigate to User Management > Users in the Zoom web portal navigation menu.
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Verify Okta automatically updates the user or group in the Zoom account.
How are Zoom users updated in Okta?
Update user information in the Okta Admin Console to automatically synchronize the changes to Zoom by following these steps.
NOTE: Okta automatically synchronizes user information updates to Zoom within a few minutes. Okta does not send email address changes to Zoom. Administrators must change the email address directly in Zoom.
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Navigate to Directory > People or Directory > Groups in the Okta Admin Console.
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Select the name of the user or group.
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Select the Profile tab.
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Select Edit.
Review the user profile edit options.
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Enter the desired parameters to change.
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Select Save.
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Sign in to Zoom as an administrator or owner.
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Navigate to User Management > Users in the Zoom web portal navigation menu.
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Verify Okta automatically updates the user or group in the Zoom account.
Unassign the Zoom Application From Users
Unassign the Zoom application from a user in the Okta Admin Console to automatically deactivate the user in Zoom by following these steps.
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Navigate to Directory > People or Directory > Groups in the Okta Admin Console.
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Select the name of the user or group.
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Select the Applications tab.
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Select the X icon next to the Zoom application.
Review the application unassignment option.
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Select OK in the Unassign App window.
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Sign in to Zoom as an administrator or owner.
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Navigate to User Management > Users in the Zoom web portal navigation menu.
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Verify the user displays as Basic (Deactivated).
How are Zoom users deactivated in Okta?
Deactivate a user in the Okta Admin Console to automatically deactivate the user in Zoom by following these steps.
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Navigate to Directory > People or Directory > Groups in the Okta Admin Console.
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Select the name of the user or group.
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Select More actions.
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Select Deactivate.
Review the user deactivation option.
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Select Deactivate in the Deactivate Person window.
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Sign in to Zoom as an administrator or owner.
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Navigate to User Management > Users in the Zoom web portal navigation menu.
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Verify the user displays as Basic (Deactivated).
