This article explains a delay that occurs before a new user appears in the Okta Usage report. When a new user is created and an Okta Usage report is generated, the new user does not appear in the report immediately.

• Okta User Report
• New User

The delay is a result of the Okta Usage Report's migration to a new reporting framework.

Reports in the admin console reflect an approximate delay of 3-6 hours. This delay is not deterministic as it depends on the time required for jobs to run, which varies with data volume.

Recent changes to the reporting framework include:

• The CSV file row limit is increased from 1 million to 5 million.

• If a CSV file is generated in approximately three minutes, it downloads immediately from the admin console. If it takes longer, an email with a secure download link is sent.