Okta Sign-In Widget Displays Set Up Another Instead of Set Up for Email Enrollment
Last Updated:
Insights and Reporting
Okta Classic Engine
Okta Identity Engine
Overview
The Okta Sign-In Widget (SIW) displays the email enrollment factor prompt as "Set up another" instead of "Set up" during user registration with email verification. Differences between generation 2 and generation 3 widgets cause a parity gap where backend logic treats email enrollments as additional regardless of status. Update the SIW to version 7.49.1 or later to resolve the issue.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Okta Sign-In Widget (SIW)
Cause
Differences between generation 2 and generation 3 widgets cause a parity gap where backend logic treats email enrollments as additional regardless of status.
Solution
How is the email enrollment prompt issue resolved?
Update the Okta Sign-In Widget version to resolve the incorrect email enrollment prompt.
- Update the Okta Sign-In Widget to version 7.49.1 or later.
