Okta RADIUS Agent 2.25 Installation Error "Could not create WebView2. Error code: 80070002."
Nov 17, 2025
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview
This article provides a possible solution if, during the Okta RADIUS agent upgrade/installation to version 2.25, the installation fails with the error:
Could not create WebView2. Error code: 80070002.
Applies To
- Multi-Factor Authentication (MFA)
- RADIUS Agent
Cause
The error indicates that WebView 2 is required, but it can not be found on the device.
Solution
The Microsoft Edge WebView2 Runtime is not pre-installed on all Windows Servers, and it must be manually installed on the server.
