Okta Provisioning Error Occurs When Configuring Custom SAML Applications
Last Updated:
Overview
A specific provisioning error occurs when configuring a custom Security Assertion Markup Language (SAML) application because the Okta tenant lacks the Lifecycle Management product. Contact an Account Executive to enable the required Lifecycle Management product. Administrators configuring a custom SAML application and intending to use provisioning with the app integration observe the following message on the General tab:
Okta doesn't provide user provisioning for this app yet, but it can be added with on-premises provisioning. Contact your Okta sales representative to enable support.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Custom SAML Applications
- Provisioning
Cause
The provisioning function requires a specific feature flag. This feature flag requires an active Lifecycle Management product on the Okta tenant.
Solution
How is the provisioning error resolved for custom SAML applications?
Contact an Account Executive to enable the Lifecycle Management product or one of the product variants. The Account Executive provides additional information regarding any costs associated with Lifecycle Management products.
