Okta Not Importing "External" Google Workspace Members
Jan 8, 2026
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
External Google members are not visible/added in the OKTA system after an import is run from Google Workspace
Applies To
- Google Workspace
- Import
Cause
External Google members are not part of the environment where the Google integration is done.
Solution
This is a limitation of the connection between the Google tenant and OKTA. OKTA sees the users that are members of the Google environment configured under the General tab of the integration.
