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Okta Global Policy Rule Does Not Display Behaviors Under the Behavior Is Section

Okta Identity Engine
Administration

Overview

The behavior field in an Okta Global Session Policy rule does not function as a standard dropdown menu, requiring administrators to type the behavior name to view options. When configuring a Global Session Policy rule, the AND Behavior is section appears empty and does not display a dropdown list upon interaction.

Applies To

  • Okta Identity Engine (OIE)
  • Global Session Policies
  • Behaviors

Cause

The AND Behavior is field does not act as a standard dropdown menu. Clicking the empty field does not trigger a list of available behaviors, which creates the appearance of an issue.

Solution

How is a behavior added to a Global Session Policy rule?

Navigate to the Global Session Policy settings in the Okta Admin Console, then edit or create a rule and enter the specific behavior name in the field to generate the dropdown list.

  1. In the Okta Admin Console, go to Security and select Global Session Policy.
  2. Select the Global Session Policy and select Add Rule, or select the Edit (pencil) icon to update an existing rule.
  3. Locate the AND Behavior is section.
  4. Enter the first two to three letters of the desired behavior name, or copy and paste the exact name into the field.
  5. Select the behavior from the dropdown list that appears.
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Okta Global Policy Rule Does Not Display Behaviors Under the Behavior Is Section | Okta Support