Okta Device Access on macOS: Okta Verify Push Error "Something Went Wrong. Please Restart Your Computer or Contact Your Administrator for Help"
Last Updated:
Okta Device Access
Okta Identity Engine
Overview
User encountered an error on a Macintosh Operating System (macOS) device during the initial login using Okta Verify Push.
Something Went Wrong. Please Restart Your Computer or Contact Your Administrator for Help
Applies To
- Okta Device Access (ODA)
- MacOS
- Okta Verify
DMFAOrgURL- Okta Identity Engine (OIE)
Cause
Using an incorrect or incomplete Uniform Resource Locator (URL) in DMFAOrgURL can trigger this error.
Solution
Double-check the DMFAOrgURL setting. The URL should be in the format https:// with no trailing slash.
For example:
<key>DMFAOrgURL</key>
<string>https://org.okta.com</string>
