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Okta Chrome Device Trust Signals Fail in Chrome OS Kiosk Mode or Guest Sessions

Okta Classic Engine
Okta Identity Engine
Devices and Mobility

Overview

Google Chrome OS Kiosk Mode and Guest Sessions lack support for the Chrome Device Trust Connector (DTC), preventing Okta from receiving these signals. A workaround does not exist for this Google-dictated limitation. Okta fails to reach Chrome DTC signals when devices operate in Kiosk Mode or Guest Sessions.

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Chrome Device Trust Connector (DTC)
  • Chrome OS
  • Kiosk Mode or Guest Sessions

Cause

Google Chrome OS Kiosk Mode and Guest Sessions lack support for Chrome DTC.

Solution

Why does Okta fail to receive Chrome Device Trust signals in Kiosk Mode or Guest Sessions?

Google dictates this behavior, as Chrome OS Kiosk Mode and Guest Sessions lack support for Chrome DTC. A workaround does not exist for this limitation at this time.

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Okta Support - Okta Chrome Device Trust Signals Fail in Chrome OS Kiosk Mode or Guest Sessions