This article explains how the "User Inactivity in Okta" condition functions within Okta Automations. It clarifies which date attribute is used to determine inactivity for users who have never logged into the system.
Okta Automations that use the "User Inactivity in Okta" condition determine inactivity based on a user's lastLogin date attribute.
If a user has never signed in, the lastLogin date is null. In this scenario, the automation uses the user's account creation date to evaluate the inactivity period. This means that accounts for newly created users who have not yet logged in are evaluated for inactivity from their creation date. If the specified duration for inactivity passes without a login, these accounts are included in the automation's configured action.
The automation does not use the "Modified" date or other profile attributes to determine inactivity; it relies solely on the lastLogin date or, if that is unavailable, the account creation date.
