Checking Logs for Okta Automations
Sep 10, 2025
Okta Classic Engine
Okta Identity Engine
Administration
Overview
This article covers the steps for checking System Logs for events triggered by Automations.
Applies To
- Automations
- System Logs
Solution
- Select a date range and search in System logs:
eventType eq "policy.execute.user.start" in System logs
It will provide log messages for all the policies started during the specified range and also show the targeted users on the right.
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To get all the details for a specific automation:
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Open the specific log message and click on Expand all.
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Delete the text used in step 1 from the search tab. Do not hit enter or search again, as it will refresh the log messages.
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From the expanded log, click on the value next to ExternalSessionId, as shown below in the snapshot
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Clicking on the external ID above will get all the logs for this specific policy execution, along with the affected users, as shown in the screenshot below:
