An Application integration, configured with Secure Web Authentication (SWA) Single Sign On (SSO) method, suddenly does not work as expected. For example, user credentials (username/and password) are not injected, and sign-in is not performed automatically.

This applies to any application from the OIN Catalog, which can be found by navigating to Admin > Applications and using the Browse App Catalog button, as well as Secure Web Authentication (SWA).

Applications currently available:

• Applications Integrations

• Secure Web Authentication (SWA)
• Single Sign On (SSO)
• Application from the Okta Catalog configured with SWA SSO mode

To workaround this issue, please consider:

1. Collect the Application Sign-in Page components, such as URL and CSS Selectors, and recreate the application using the template according to the sign-in page design.
2. Assign this application to a user and test.

NOTE: If the issue persists, please contact Okta Support for additional assistance in creating an issue with the engineering team to investigate and correct the application functionality.

Related References

• Configure the Okta Template App and Okta Plugin Template App
• How to Create a Custom SWA Template Plugin App